Shipping policy
Shipping Policy
Last Updated: September 16, 2026
At Opie Innovations, we are committed to getting your order to you safely and as quickly as possible. Because many of our products are 3D printed to order, please allow time for your order to be produced, inspected, packaged, and shipped.
Order Processing
Most orders are processed and prepared for shipment within 3–7 business days.
Orders containing custom or made-to-order products may require additional processing time. If additional time is needed, we will communicate this to you as soon as possible.
Please note that processing times do not include shipping transit time.
Shipping Methods
We currently ship orders within the United States using reputable shipping carriers. Available shipping options and estimated delivery times will be displayed at checkout.
Shipping times are estimates and are not guaranteed. Once your order has been handed over to the carrier, delivery times are outside of our direct control.
Shipping Costs
Shipping costs are calculated and displayed at checkout based on the items in your order, destination, and available shipping method.
From time to time, Opie Innovations may offer free shipping promotions or other shipping discounts.
Tracking Information
Once your order has shipped, you will receive a shipping confirmation containing tracking information when available.
Please allow some time for tracking information to update after your package has been accepted by the carrier.
Delayed or Lost Packages
While we do our best to ensure every order arrives safely, shipping delays can occasionally occur.
If your package appears to be delayed, please check the tracking information provided by the carrier first. If the package has not arrived within a reasonable amount of time or the tracking information indicates an issue, please contact us and we will do our best to assist.
Once a package has been shipped, Opie Innovations cannot guarantee delivery dates or be responsible for delays caused by the shipping carrier, weather, natural disasters, or other circumstances outside our control.
Incorrect Shipping Addresses
Please carefully review your shipping information before completing your purchase.
If you notice an incorrect address, contact us as soon as possible. We may be able to update the address if your order has not yet shipped.
If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply to resend the package.
Damaged Packages
We carefully package our products to help protect them during shipping. However, packages can occasionally be damaged while in transit.
If your order arrives damaged, please contact us as soon as possible and provide photographs of:
- The damaged product
- The shipping box or packaging
- Any visible damage to the packaging
This information helps us determine the best way to resolve the issue.
International Shipping
At this time, Opie Innovations does not offer international shipping.
Questions About Shipping?
If you have questions about an order or our shipping policy, please contact Opie Innovations through our contact page.
We appreciate your business and your support of our small, U.S.-based business!
Opie Innovations
Turning Ideas Into Reality.